Xcel Announces New Scam
October 25, 2022 11:17AM CDT
Xcel Energy is warning customers about a potential scam where people are looking to complete transactions, including starting new utility service who may find a phone number online that connects them to the scam.
An Xcel release says when customers call the number, they’re asked to pay up front to complete the transaction and can collect customer information like Social Security and credit card numbers.
They go on to say the scammers then contact Xcel, posing as the customer, using thier information to start the new service, making the scam harder to detect
Xcel says if you want to start new electric or gas service, call the company directly at 1-806-895-4999
